Effective Date: 11-04-2025

Please read these Terms and Conditions carefully before using any service provided by The Travel Xpertz LLC (“we,” “our,” or “us”). By accessing our website or contacting us to book train tickets, you agree to be bound by the following terms.

1. Our Services

TheTravelXpertz is a travel assistance service that helps users book train tickets across the USA. Bookings are handled by phone or email — not through online booking systems or third-party APIs. We are not affiliated with or officially representing any rail service provider.

2. Booking Process

Users must provide accurate and complete travel details including name, travel dates, routes, and number of passengers. Once confirmed, a booking receipt or confirmation will be shared via email or SMS. All bookings are subject to availability and current fare conditions.

3. Payment

Full payment is required at the time of booking. We accept secure payment methods such as credit or debit cards. Payment details are used solely for the transaction and are not stored. Bookings are confirmed only after payment has been successfully processed.

4. Cancellations & Refunds

Cancellations must be made at least 24 hours before the scheduled departure. Refund eligibility depends on the fare conditions of the respective train operator. Some tickets may be non-refundable or non-changeable. Refunds, if applicable, are processed within 7–10 business days.

5. User Responsibilities

By using our service, you agree to provide truthful information, avoid impersonation or misuse, and comply with all applicable laws. You are responsible for verifying your travel details before final confirmation.

6. Service Limitations

We do not guarantee ticket availability or the accuracy of train schedules. We are not liable for delays, rescheduling, or cancellations made by train providers. Our role is strictly to assist in the booking process.

7. Privacy

We value your privacy. Your data is handled according to our Privacy Policy. We do not sell or share your personal information without your consent.

8. Intellectual Property

All content on our website, including logos, graphics, and text, belongs to TheTravelXpertz LLC and may not be reused without permission.

9. Modifications to Terms

We may update these terms at any time. Continued use of our services means you accept any changes made. You are encouraged to review this page periodically.

10. Governing Law

These terms are governed by the laws of the United States and the State of New York. Any legal disputes will fall under the jurisdiction of courts in New York.

11. Contact

For questions or concerns, please contact us:
Email: support@thetravelxpertz.com
Phone: +1-877-498-9969
Address: House No-87, Street No- 2, Divya Colony, Bhamian Kalan, Ludhiana, Punjab, 141015

Terms and Conditions (Flights, Hotels & Holidays)

By using TheTravelXpertz to book your flights, hotels, or holiday packages, you agree to the following terms:

• TheTravelXpertz is not an airline, hotel, or travel service provider. We act solely as a third-party booking facilitator, helping you find and reserve the best available travel options.

• All bookings are subject to the terms, conditions, and policies of the respective airline, hotel, or tour operator. We do not control seat availability, fare rules, baggage fees, hotel amenities, or service quality.

• Prices are subject to change without notice until the booking is confirmed. Availability and fares depend entirely on the providers at the time of booking.

• Cancellations, rescheduling, or upgrades are handled in accordance with the policies of the travel providers. We will assist you with requests, but we cannot guarantee approvals or outcomes.

• Once a booking is confirmed, our service fees (if any) are non-refundable even if the airline or hotel issues a full or partial refund.

• It is your responsibility to review all fare rules, cancellation policies, and travel requirements (such as IDs, visas, or health guidelines) before confirming your trip.

• TheTravelXpertz is not liable for delays, cancellations, missed connections, denied boarding, or service disruptions caused by the airline, hotel, or travel operator.

• All information provided on our website is for guidance only and is subject to change without prior notice.

For any questions, clarification, or support, feel free to call us 24/7 — we’re here to make your travel booking smooth and stress-free.