Effective Date: 11-04-2025

At The Travel Xpertz, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services, including when you call us, email us, or browse our website.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We only collect personal information that is relevant and necessary to complete your travel booking or to provide support. This may include:

• Full Name

• Phone Number

• Email Address

• Travel Details (Departure/Destination cities, date of travel, number of passengers)

• Payment Information (collected only during the payment process and not stored by us)

• Other Optional Details (such as seat or class preferences)

We do not collect sensitive information unless required to complete your booking and only with your consent.

2. How We Collect Information

We collect your information when:

• You call us to book a train ticket or request information

• You email us with a query or travel request

• You submit information via our website contact form (if available)

• You interact with us through social media or customer service

3. How We Use Your Information

The information you provide is used to:

• Process and confirm your train booking

• Communicate with you regarding your booking or inquiries

• Provide customer support and respond to your questions

• Send travel confirmations and updates

• Improve our service and customer experience

We do not sell, rent, or trade your personal information to third parties.

4. Data Sharing & Disclosure

We may share your information only with:

• Authorized travel booking partners to complete your reservation

• Government or legal authorities if required by law or in response to legal requests

We ensure that all third parties we work with maintain appropriate levels of data protection.

5. Payment Security

We do not store your payment information. All payment transactions are processed securely through authorized payment gateways. If we collect payment details over the phone, they are used strictly to complete the transaction and are never saved.

6. Data Retention

We retain your booking and contact information for as long as necessary to:

• Complete your travel services

• Comply with legal, regulatory, and tax obligations

• Resolve disputes and enforce our agreements

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your personal data

• Withdraw consent for data use (where applicable)

• File a complaint if you believe your data is being misused

To exercise these rights, email us at: support@thetravelxpertz.com

8. Cookies and Website Tracking

Our website may use cookies to improve user experience, track basic analytics, and optimize performance. These cookies do not collect personally identifiable information.

You can disable cookies in your browser settings at any time.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before sharing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

The Travel Xpertz LLC
📧 Email: support@thetravelxpertz.com
📞 Phone: +1-877-498-9969
📍 Address: House No-87, Street No- 2, Divya Colony, Bhamian Kalan, Ludhiana, Punjab, 141015

Privacy Policy (Flights, Hotels & Holiday Bookings)

At TheTravelXpertz, your privacy is important to us. When you use our services to book flights, hotels, or holiday packages, we collect certain information to help complete your booking and provide personalized support. Please read the following carefully:

• We are not an airline, hotel, or travel service provider. We act solely as a third-party travel booking assistant to help you find the best deals on flights, hotels, and vacation packages.

• We collect personal details such as your name, contact information, travel preferences, and payment details to complete your requested booking.

• Your data may be shared securely with airlines, hotel partners, or travel providers strictly for the purpose of completing your booking or processing changes/cancellations.

• We do not sell or misuse your data. We only share it with trusted providers relevant to your trip.

• We may contact you via phone, email, or SMS regarding your booking, changes, reminders, or special offers (you may opt out anytime).

• All data is stored securely, and we implement reasonable safeguards to protect your personal information against unauthorized access or disclosure.

• In the event of any disputes, provider-related issues, or service delays, we may use your information to communicate with travel partners on your behalf.

• You can always request access to, correction of, or deletion of your data by contacting us directly.

By using our service, you consent to this privacy policy. For any questions or concerns, please reach out to us — we’re happy to assist.